Privacy Policy

Last Updated: June 13, 2024

This Privacy Policy describes how kestoral.top (the “Site” or “we” or “us”), owned and operated by Rom Wali, collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Information We Collect

a. Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

  • Examples of Personal Information collected: Name, billing address, shipping address, email address, phone number, payment information (including credit card numbers).
  • Purpose of collection: To provide products or services to you, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected directly from you.
  • Disclosure for a business purpose: Shared with our payment processors, shipping partners, and other service providers as necessary to fulfill your order.

b. Device Information

When you access our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

  • Examples of Device Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To accurately load the Site for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our analytics providers (e.g., Google Analytics).

c. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services:

  • **Strictly Necessary Cookies:** Essential for the website to function.
  • **Performance and Functionality Cookies:** Improve the functionality of our website by storing your preferences.
  • **Analytical and Customization Cookies:** Allow us to understand how our website is being used and to improve your experience.
  • **Advertising Cookies:** Used to make advertising messages more relevant to you.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

2. How We Use Your Information

We use the Personal Information we collect to:

  • Process and fulfill your orders, including processing payments, shipping, and handling returns or exchanges.
  • Communicate with you regarding your orders, products, services, or promotional offers.
  • Provide customer support and respond to your inquiries.
  • Improve and optimize our Site (e.g., by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
  • Personalize your experience on the Site.
  • Prevent fraud and enhance the security of our Site and services.
  • Comply with applicable laws and regulations.

3. How We Share Your Information

We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may use analytics providers like Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We may share information with payment processors to facilitate secure transactions.
  • We may share information with shipping carriers to deliver your orders.

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes without your explicit consent.

4. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless you ask us to erase this information. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to Access: You have the right to request access to the Personal Information we hold about you and to receive a copy of that data.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we hold about you.
  • Right to Erasure (Right to Be Forgotten): You have the right to request that we delete your Personal Information under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information under certain conditions.
  • Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
  • Right to Object to Processing: You have the right to object to our processing of your Personal Information under certain circumstances, including for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

If you would like to exercise any of these rights, please contact us using the contact details provided below.

If you are a European resident, you have the right to lodge a complaint with your local data protection authority if you have concerns about how we are processing your Personal Information.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a visitor under the age of 13, we will delete the information from our records.

7. Security

We implement a variety of security measures to maintain the safety of your Personal Information when you place an order or enter, submit, or access your Personal Information. These measures include using secure servers, encrypted connections (SSL/TLS), and restricting access to Personal Information to authorized personnel only. While we strive to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any new Privacy Policy on this page and update the "Last Updated" date at the top of this policy.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Rom Wali
4831 Doctors Drive
Long Beach, CA, US

Email: [email protected]
Phone: 562-537-0575